FAQ's

Are your products authentic?

Yes. All our stock is 100% authentic and brand new with tags. We only source from reputable and trusted suppliers across Europe, where all of our brands operate.

Does your products come with Certilogo?

Yes. All our Stone Island & C.P. Company products come with Certilogo. While some competitors remove Certilogo due to strict distribution regulations, we work with authorised European retailers who are able to supply authentic stock with Certilogo intact.

Do you accept returns?

Yes. We accept returns within 14 days and provide pre-paid Royal Mail return labels for your convenience. Click here to start a return.

How quick is delivery?

We offer next-day tracked delivery across the UK via Royal Mail. Orders placed before 4pm (Mon–Fri) are dispatched the same day. Click here for more delivery details.

How can I pay?

We accept all major debit and credit cards, including Visa, Mastercard, and American Express. You can also buy now and pay later with Klarna or Clearpay — both offering interest-free instalment options. Click here for payment information.

Are your prices below RRP?

Yes. We pride ourselves on offering new season goods at fair pricing that’s consistently below RRP, without compromising on authenticity or quality. 

Where do you ship from?

All orders are shipped from our UK distribution centre for fast and reliable service.

Do you ship internationally?

Yes. We deliver worldwide using Royal Mail International Tracked & Signed. Final delivery is handled by your local postal service. Shipping costs are calculated at checkout based on your location.

Can I change or cancel my order?

If you need to make changes or cancel your order, please contact our customer support team at info@label-menswear.com as soon as possible. We’ll do our best to help if the order hasn’t yet been dispatched.

How do I contact you?

For any questions or assistance, please reach out to our support team at info@label-menswear.com. We promise to respond and resolve all queries quickly.