Label Menswear accepts returns & will issue a credit note to customers upon arrival. Goods must be returned within 14 days of ordering & must be in the original condition with tags attached & bags intact.
We will not accept returns where goods are not packed in their original packaging as we cannot resell. Goods not in their original packaging will be returned at the customers expense.
We advise customers to return using a tracked service as we are not responsible for returned parcels that go missing.
Unfortunately due to such small profit margins in this industry, it makes it financially unviable to offer cash refunds.
We are happy to exchange orders when in stock.
You can arrange a return by emailing us at firstname.lastname@example.org.
We spend a lot of time writing exact measurements of each size to ensure the item you are ordering is right. If you would like further help with sizing then please do not hesitate to contact us.
In the event of a faulty or incorrect item being sent out we will immediately get the correct item sent out to you and cover the return postage costs.
If you make an order & ask us to cancel before being dispatched, you will be charged 10% of the order value, since we still incur card processing fees.
All orders are shipped using tracked & signed for services to avoid problematic situations occurring.